BES Express filling C drive on SBS 2003 server?

Here’s one thats cropped up on a few of the sbs 2003 servers in Stevenage we support.

The fix was gathered from several locations, so thought I’d bring it all together here for anyone suffering the same issue.

If Blackberry express is filling up your C drive, the first thing to do is check the log directory, by default here: C:Program FilesResearch In MotionBlackBerry Enterprise ServerLogs

Blackberry will keep a new set of log files every day in a dated directory, so any old logs you no longer need can be safely deleted. You can also change the log location to another volume through the blackberry server configuration if required, and it’s safe to compress the folder for big space savings.

The next place to look is here:

C:Program FilesResearch In MotionBlackBerry Enterprise ServerBASjbossejbserverdefaultdatawsdl

You may find thousands of WSDL files within the subdirectories.

There is a conflict between DNS on SBS & the default ports the Bes Administration service uses. This causes the BAS to constantly stop & restart, making new WSDL files in the process.

It is safe to delete the WSDL files:
source ( http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB26024 )

It’s easiest to do it via the command prompt if you have tens of thousands, navigate to :
C:Program FilesResearch In MotionBlackBerry Enterprise ServerBASjbossejbserverdefaultdatawsdl
and run:

del *.wsdl /s

The next step is to stop SBS using the ports that blackberry wants to use, to get the problem fixed permanently.

You may have already created the following registry key if you’ve suffered similar problems with SBS and the IAS or IPSEC services, if not, you may need to create it.

1.Click Start, click Run, type regedit, and then click OK.
2.Locate and then click the following subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters 3.Right-click ReservedPorts, and then click Modify.
4.Type the range of ports that you want to reserve.

You need to reserve the following ports:
48857-48858, 48855, 45588

Source ( http://support.microsoft.com/kb/956189 )

Once thats done, restart the DNS service, and then the BAS-AS service.

Blackberry sugesst enable tcpping, we have not found that to be necessary, once the port reservations are done.

source ( http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB18366 )

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