Who are Lead Forensics, and why should we care?

I usually just blog a little here about boring IT support related stuff, but sometimes it’s good to have a bit of a vent. And the target of my ire this week is an outfit called Lead Forensics who have found a new way to annoy everyone. They’ve done their little bit to make the Internet,…

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Windows photo viewer on Windows 7 opening blank and not displaying pictures.

Windows picture viewer on Windows 7 opening blank and not displaying pictures. This one took a while – Check under c:\windows\system32\spool\drivers that you have a folder called ‘color’ and 10 or so files in there. If not, it’s probably been deleted after some print spooler ‘maintenance’. If this folder or the color profiles are missing,…

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Block adult content in YouTube for Schools

YouTube has some fantastic educational resources, but it also has lots of content you probably don’t want appearing in your school. Most Web Filtering systems (such as OpenDNS that we can provide) are only capable of blocking YouTube entirely, which may not be desirable. Fortunately YouTube provide us with a restricted site that can be…

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Solution to office 365 assigning onmicrosoft.com addresses when used with AAD Connect.

Annoyingly, Office 365 when coupled with AAD Connect assigns the login name as the AD UPN, but it won’t assign that same UPN as the default email address – instead using user@domain.onmicrosoft.com .This is generally when the ProxyAddresses attribute in AD isn’t populated. In certain situations it’s not desirable to populate this manually, or to…

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Security Dilemma for Natwest/RBOS

Natwest business banking down 27/1/2016 Todays a bad day for lots of businesses wanting to do their online banking at Natwest. They’ve been pushing Trusteer Rapport as an additional security layer to using their online banking for a long time. One function of Trusteer is to check DNS to IP resolution, to ensure that users are…

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NTbackup system state backup fails after removal of Shadowprotect

The following item may be logged in the event viewer 2003 Volume Shadow Copy Service information: The COM Server with CLSID {e4eb5095-f587-4159-a1d8-2710692fd243} and name SW_PROV cannot be started. [0x80070422] It seems the uninstall does not always clear all required registry entries regedit to: HKLM\system\currentcontrolset\services\vss\providers\ Check the GUID’s – one will be associated with shadowcraft, remove…

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