We recently had a migration to Office 365, some Iphones would not connect to the office 365 email, hanging at verifying server. It seems to be some kind of caching problem, and the phone at this stage will not let you enter manual settings. The solution is to go to settings>general settings>reset>reset network settings. The…
NTbackup system state backup fails after removal of Shadowprotect
The following item may be logged in the event viewer 2003 Volume Shadow Copy Service information: The COM Server with CLSID {e4eb5095-f587-4159-a1d8-2710692fd243} and name SW_PROV cannot be started. [0x80070422] It seems the uninstall does not always clear all required registry entries regedit to: HKLM\system\currentcontrolset\services\vss\providers\ Check the GUID’s – one will be associated with shadowcraft, remove…
Richcopy not copying NTFS permissions
Seem to be lots of people stuck on this one. First, click view>advanced Then click option>file attributes,error handling> and tick Discretionary access list, Group, Owner, System access control list. And the important bit: Make sure you are running Richcopy on the source server, not the destination server. Then select your source from the local drive…
‘The configuration data for this product is corrupt’ when attempting to install.
This is a pretty generic error that pops up every now and again when trying to install a package. It generally occurs when the product or a previous version has been installed prior, and has left duff information in the registry. This specific issue is often a problem with a registry key held in HKLM\Software\Classes\Installer\Products\ Each product will…
Excel not opening specific spreadsheet.
This was an interesting one that took a bit of head scratching and may be useful. It was for a client that we provide IT support in Letchworth. The client was opening a shared spreadsheet. The file would open, but the excel screen remained blank. You could not see any tables at all. This was…
How does OpenDNS work?
OpenDNS Enterprise provide a low cost web-filtering solution which reduces malware incidents & controls employee internet access. It achieves this by using the DNS system, and uniquely requires no additional hardware or software. The Domain Name System is the Internet service which translates human-friendly domain names, such as www.google.co.uk to computer-friendly IP addresses – such…
Mystery reboot.
We do love solving problems. Today a client phoned in suspecting a virus. Most of the staff had been in a meeting for the morning – on their return, all the PC’s had been rebooted and work had been lost. We suspected a power cut, but no one had noticed any lights flickering. So, we…
Restricting users to specific websites during working hours free.
Heres one that may be of use to someone out there.. A client had the need to ensure that a specific PC could only access specific websites during working hours, but could access any website during lunchtimes or after working hours. They didn’t want to spend a fortune on software or additional boxes, so we looked…